Many brands tout that they put the customer at the forefront -- that the consumer, or potential consumer, is top of mind in a product’s design, advertising, sales and more. However, that’s often a gimmick to make customers feel warm and fuzzy about a brand. In reality, few businesses truly put the public at its core. Online bill pay brand doxo, however, truly sets its sights on addressing customer demands and filling the needs of those who utilize its services.
As doxo began in 2008 in the Seattle area, it turned toward crowdsourcing in the design and development of its online payment system. This feedback was essential to debuting a well-rounded, customer-driven website. Upon launch, doxo boasted itself as the first crowd-source, customer-centered bill pay solution that also was built for and around the consumer.
That remains true today. More than 3 million users have joined the service in its first decade with another 45,000 unique billers utilizing doxo for payment collection. doxo has grown and developed to continually meet the needs of these individuals, including increased site security that ensures scam-free transactions, additions to the leadership team, improvement of customer relations and more. doxo is truly a customer-focused brand and its performance in bill pay proves that.
As doxo began in 2008 in the Seattle area, it turned toward crowdsourcing in the design and development of its online payment system. This feedback was essential to debuting a well-rounded, customer-driven website. Upon launch, doxo boasted itself as the first crowd-source, customer-centered bill pay solution that also was built for and around the consumer.
That remains true today. More than 3 million users have joined the service in its first decade with another 45,000 unique billers utilizing doxo for payment collection. doxo has grown and developed to continually meet the needs of these individuals, including increased site security that ensures scam-free transactions, additions to the leadership team, improvement of customer relations and more. doxo is truly a customer-focused brand and its performance in bill pay proves that.
